That’s Bob’s answer for anything bad that happens – you forgot your passport, an event is cancelled, your plane is delayed, a friend is getting a divorce… You name it and my stoic husband will most likely think for a few seconds, before reminding me that indeed, nobody died! Skip straight ahead to the point of most ER doctors, avoid all that mushy, sentimental feeling stuff in between. Unless of course, someone did die.
We were having a great day with the Grands; lunch at Panera and an early afternoon movie, “The Secret Life of Pets 2.” In the middle of the movie Bob asked me if I had my purse? Of course I said, it was right on my lap. I always sit with my purse on my lap in a movie theatre because once when the Bride was in high school she had her wallet stolen right out of her purse which she had placed on the floor!
Unbeknownst to me, my husband was getting some fraud alert texts on his cell. I didn’t know it but so was I, on my silent cell, in my purse, while he must have felt the buzz in his pants pocket. The movie was over, the evil monkey got shot out of a cannon and disaster had been averted, all the pets were back where they belong, the credits were rolling and Bob stood up and asked me if I had my wallet?
Well it’s true nobody died, but my heart sank as I searched inside my purse in that semi-dark theatre. How is this possible? Then it felt like I’d been gut-punched – my wallet was gone.
The thief was a pro I’m sure, but my purse was some boho macrame backpack that didn’t have a zipper or a latch to close it. It had to have happened during lunch, with two kids, while it was slung over the back of my chair. Going forward I will need to keep my purse on my lap during restaurant meals too…
In the course of maybe two hours the thief had charged over $5,000 on my credit cards. FIVE THOUSAND DOLLARS.
We didn’t know that until we were calling the banks in my car outside the theatre, trying to explain what fraud means to two children sitting patiently in their car seats in the back, while we listen and juggle and push numbers on our phones to finally get a human voice on the other end and explain what had happened. Chase. Barclay’s. Target.
- What is your mother’s maiden name?
- What are the last 4 digits of your social?
- What is your zipcode?
- What is your driver’s license number?
I was shaking, the thief had my license too. How could this customer representative ask me for my driver’s license? Bob was driving home because I couldn’t think clearly, I’d been assaulted in every way except physically. I had to cook Sunday dinner for the Bride and Groom, and I had to wait for a lovely police woman to come to my house so I could file a report.
As it turned out, the Target card, the one I only use at Target and must put a PIN number in to use, was the charm. While other cards were declined, the Target card was accepted as a credit card at every store they hit with my wallet. The special wallet I bought to ward off theft with a magical RFID blocking technology is of no use to an old fashioned pick-pocket.
And all that extra added protection Target claimed to have implemented after their 2013 data breach didn’t help my situation at all.
Just now, I realized that my Medicare and Anthem health insurance cards were also in my wallet. I wonder now, if I did begin to die from a broken sense of trust in the world, would my medical bills be paid? I wake up in the morning feeling refreshed until seconds later I remember, and a sense of dread falls over me like a veil. How long does this last? This feeling of incompetence and stupidity? Will it just blend into Alzheimers until the end?
I didn’t know that the banks decline paying for those fraudulent charges, I will not be responsible for them, and that it is the actual store that will have to pay for $700 worth of gift cards. $300 worth of cigarettes. I experienced a theft, but it’s each individual store that is being defrauded. Maybe nobody died, but still. This was my #MondayMood
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